Cookie policy

1. Application

This policy applies to all employees, contractors, and vendors while doing business with Livitay Ltd (trading as Sanctuary Health) and others who have access to European Union (EU) and European Economic Area (EEA) data subject information ("personal data") in connection with Livitay Ltd's operating activities.

2. Policy

Livitay Ltd believes in transparency about the collection and use of data. This policy provides information about how and when Livitay Ltd uses cookies. Capitalised terms used in this policy but not defined here have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information.

What is a cookie?

Cookies are small text files sent by us to your computer or mobile device, which enable Livitay Ltd features and functionality. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Does Livitay Ltd use cookies?

Yes. Livitay Ltd uses cookies and similar technologies like single-pixel gifs and web beacons. Livitay Ltd uses both session-based and persistent cookies, set and accessed on the domains operated by Livitay Ltd and its corporate affiliates (collectively, the "Sites"). In addition, Livitay Ltd uses third-party cookies, such as Google Analytics.

How is Livitay Ltd using cookies?

Some cookies are associated with your account and personal information to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but allow us to carry out analytics and customisation, among other similar things.

Cookies can be used to recognise you when you visit a Site or use our Services, remember your preferences, and give you a personalised experience. Cookies also make your interactions faster and more secure.

Categories of use

• Authentication: If you're signed into the Services, cookies help Livitay Ltd show you the right information and personalise your experience.
• Security: Livitay Ltd uses cookies to enable and support security features, and to help detect malicious activity.
• Preferences, features, and services: Cookies record your language preference and communication preferences. They can help fill out forms on our Sites more easily, and provide you with features, insights, and customised content.
• Marketing: Livitay Ltd may use cookies to help deliver marketing campaigns and track their performance. Similarly, Livitay Ltd's partners may use cookies to provide us with information about your interactions with their services, subject to their own service provider policies.
• Performance, Analytics, and Research: Cookies help Livitay Ltd learn how well the Sites and Services perform. Livitay Ltd also uses cookies to understand, improve, and research products, features, and services, including to record when you access our Sites and Services from different devices.

What third-party cookies does Livitay Ltd use?

You can find a list of third-party cookies used on our sites, along with other relevant information, in Appendix A below. Livitay Ltd does its best to keep these tables updated, but please note that the number and names of cookies, pixels, and other technologies may change from time to time.

How are cookies used for advertising purposes?

Cookies and other ad technology such as beacons, pixels, and tags help Livitay Ltd market more effectively to users who may be interested in the Services. They also help with aggregated auditing, research, and reporting.

What can you do if you don't want cookies to be set or want them to be removed?

You have the option to disable and delete cookies that may not be necessary for the basic functionality of our website. Please note that blocking categories may impact your experience on our website. You may access the Cookie Manager at any time in the footer of our website.

Does Livitay Ltd respond to Do Not Track signals?

The Sites and Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, "do not track" signals transmitted from web browsers do not apply to the Sites or Services, and Livitay Ltd does not alter any data collection and use practices upon receipt of such a signal.

Appendix A: Cookie Tables

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work as a result. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies (Livitay Ltd uses Google Analytics) allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us identify which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

To view an overview of the privacy of your Google Analytics cookies please visit: https://support.google.com/analytics/answer/6004245.

You may install a Google Analytics opt-out browser add-on here: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Marketing Cookies

We use a marketing database management program that deploys a cookie when a user interacts with marketing communications, such as a marketing email or a marketing-based landing page. This cookie collects personal information such as your name, which pages you visit on our website, how you arrived at our website, and your purchases. Collected information is used to evaluate the effectiveness of our marketing campaigns and improve targeting. From time to time, cookies set by third parties appear in this "Marketing" category; Livitay Ltd does not always have control over those cookies and does not share personal data with those third parties.

Third Party Website Cookies

When using our website, you may be directed to other websites for activities such as surveys, payments, job applications, or viewing embedded content. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.

How To Control and Delete Cookies

1. Using Your Browser

Many of the cookies used on our website and through emails can be enabled or disabled through our consent tool or by disabling the cookies through your browser. To disable cookies through your browser, follow the instructions usually located within the "Help," "Tools," or "Edit" menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.

2. Cookies Set in the Past

Data collected from our analytics cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience. For our marketing cookie, when a user opts out of tracking, a new cookie is placed to prevent further tracking.

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